WooCommerce SMS

5 Best WooCommerce SMS Plugins for Seamless Customer Communication in 2024

Have you considered how you can enhance your WooCommerce website and keep your customers engaged with your brand? If so, you’re in luck because today, we’ll be discussing the top 9 WooCommerce SMS plugins, both free and professional, that can elevate your online store.

Before we delve into the details of these SMS plugins, let’s clarify some basic questions about what they are and how they can benefit your WordPress website.

WooCommerce SMS plugins are tools that enable you to send text messages to your customers directly from your website. These messages can include order updates, shipping notifications, promotional offers, and personalized marketing campaigns.

By leveraging SMS communication, you can streamline your customer service, enhance your communication, and increase customer loyalty.

Now that you have a better understanding of these plugins, let’s explore our list of the nine best WooCommerce SMS plugins. We’ll cover both free and professional options, giving you all the information you need to make an informed decision for your online store.

Whether you’re just starting or looking to take your WooCommerce website to the next level, stay tuned for some exciting plugin recommendations that can truly impact your business.

Also Read: 5 Best WooCommerce PDF Invoice Plugins

1. YITH WooCommerce SMS Notifications

YITH WooCommerce SMS Notifications
WooCommerce SMS Plugins

The YITH WooCommerce SMS Notifications plugin enables you to send SMS notifications to your customers whenever there is a change in their order status. This feature helps you to keep your customers informed and engaged throughout the purchasing process.

One of the significant advantages of this plugin is its ability to personalize SMS messages using variables. This customization allows you to tailor messages to be more relevant and personalized, enhancing your connection with your customers.

You can configure the plugin to send SMS notifications to other phone numbers, keeping you informed about orders that are on hold. You can also delay the delivery of messages for on-hold orders to ensure they reach you at the appropriate time.

The plugin seamlessly integrates with Twilio and Clockworks, two services that offer robust and reliable platforms for sending text messages. This integration ensures that your SMS notifications are delivered promptly and efficiently.

Administrators can further enhance message customization by using custom variables. This flexibility allows you to communicate with your customers in a manner that resonates with them. Third-party plugins can also be used to further customize the content and format of messages.

Key Features:

  • Customize messages using variables and third-party plugins
  • Notify others about admin activity
  • Send SMS notifications for custom order statuses
  • Utilize Twilio and Clockworks for dependable message delivery
  • Delay SMS delivery for orders placed on hold
  • Personalize messages using custom variables

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2. BulkGate SMS Plugin for WooCommerce- WooCommerce SMS Plugins

BulkGate SMS Plugin for WooCommerce
WooCommerce SMS Plugins

The WooSMS plugin enables you to send SMS notifications to your customers for flash sales, discounts, and new product launches, helping you keep them informed and engaged. By sending notifications in their preferred languages, you can build stronger relationships with both sellers and buyers.

A standout feature of the plugin is its automatic conversion of customer numbers to international formats, ensuring that notifications reach customers regardless of their location. Administrators also have the flexibility to enable or disable notifications as needed.

The plugin seamlessly integrates with four popular SMS gateway APIs, including Twilio, Nexmo, ClickSend, and MessageBird, allowing you to choose the SMS gateway that best suits your requirements. With these APIs, you can send bulk SMS messages to effectively promote your offerings to a wider audience.

WooSMS offers the option to activate SMS templates, ensuring that important campaigns are never missed. For instance, you can use one of the 11 available SMS templates to streamline order status updates and keep customers informed about their orders’ progress.

Another notable feature is the variety of sender ID types available, each with its own pricing range. This allows you to customize the sender ID based on your preferences and budget.

The plugin also supports do-not-disturb (DND) campaigns, ensuring that messages are delivered at the right time and in the right manner, without inconveniencing your customers.

Key Features:

  • Multilingual support for global reach
  • Multiple admin support for store managers
  • Integration with popular SMS gateway APIs
  • Individual and bulk SMS messaging
  • 11 different SMS templates for order status updates
  • DND activation and deactivation

3. Twilio SMS Notifications- WooCommerce SMS Plugins

Twilio-SMS-Notifications-WooCommerce-Marketplace
WooCommerce SMS Plugins

Twilio SMS Notifications simplifies the process of sending automated SMS updates to your customers through WordPress and WooCommerce. The plugin seamlessly integrates with Twilio, a popular cloud-based communication service, ensuring that your customers receive timely and transparent transaction updates.

Using this plugin, you can send text messages to your customers whenever there is a change in their order status. Whether it’s an update on a purchased item or a customized order, you can keep your customers informed at every step, provided they have opted in to receive text messages.

In addition to customizing SMS templates, you can offer customers the option to sign up for SMS updates during the checkout process. You can create your own templates or modify the default ones to ensure that your customers stay informed.

The plugin also integrates with third-party URL shortener APIs like Bit.ly and Google URL shortener API. This allows you to send shortened URL addresses via SMS, making it easier for customers to access related information with just a click.

Twilio SMS Notifications isn’t limited to customers within your country; it also supports international numbers. This means that no matter where your customers are located, you can provide them with timely and relevant updates.

Key Features:

  • Automated text updates for eCommerce purchases
  • International SMS capabilities
  • Customizable SMS templates
  • Integration with third-party URL shorteners
  • Seamless integration with Twilio
  • Option for customers to opt in to receive SMS updates

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Also Read: 5 Best WooCommerce Email Customizer Plugins 

4. SMS Alert Order Notifications- WooCommerce SMS Plugins

SMS Alert Order Notifications
WooCommerce SMS Plugins

The SMS Alert Order Notifications – WooCommerce plugin provides real-time SMS notifications when an order is shipped, ensuring that both the buyer and seller are informed of the order status.

With this plugin, you can easily customize notification settings in the WordPress settings panel, giving you more flexibility and control over the notification settings.

A standout feature of this plugin is the option to use a one-time password (OTP) for sign-in, adding an extra layer of security to your website and protecting sensitive information.

You can also enable OTP only for cash-on-delivery (COD) orders, automating order confirmation with OTP. Users who forget their passwords can reset them using the OTP received via SMS.

Another useful feature is the ability to receive SMS notifications when a new user registers or signs up, allowing you to stay informed about new users and manage your customer base more effectively.

You can verify OTPs for login and choose to enable them only for certain roles, enhancing the security of your website and ensuring that only authorized users can access it.

The registration process for new users includes OTP verification, adding an extra layer of security and ensuring that only legitimate users can create accounts on your website.

Admins and post authors can also receive order notifications via SMS, keeping them informed about the status of orders and facilitating efficient order management. Customers can receive order SMS notifications that can be customized using templates to match your brand’s style and tone.

Key Features:

  • SMS notifications for new user registration
  • Order notifications for admins and post authors
  • One-time password (OTP) sign-in option
  • OTP verification for certain roles or actions
  • Customizable order SMS notifications for customers

Also Read: 5 Best WooCommerce Share for Discounts Plugins to Supercharge Your Sales

5. WhatsApp WooCommerce Plugin- WooCommerce SMS Plugins

WhatsApp-Plugin- WooCommerce SMS Plugins
WooCommerce SMS Plugins

WhatsApp WooCommerce is a WooCommerce SMS Plugins that adds a WhatsApp chat button to your website, allowing customers to communicate with you directly. This direct line of communication helps build trust and improves customer service.

The plugin allows you to receive notifications for new orders via WhatsApp. You can customize the message template, including variables, and choose the message type (text, media, or PDF files). You can also specify which template to use for different types of messages.

If your website uses meta-variables from other plugins, you can input these variables into the custom variables box to use them in your WhatsApp messages.

The New Order message is sent to the store owner, while other messages are sent to the customer. You can set the shop owner’s WhatsApp number and add a signature using the special variable “%Signature%” in the template.

By using WooCommerce SMS Plugins and WhatsApp notifications, you can engage with your customers effectively, increasing the chances of them becoming repeat customers.

Key Features:

  • Add a WhatsApp chat button to your website
  • Receive notifications for new orders via WhatsApp
  • Customize message templates with variables
  • Specify message types (text, media, PDF files)
  • Send messages to customers and store owner
  • Set the shop owner’s WhatsApp number and add a signature
  • Send media files via URL
  • Send activation codes for important events
  • Collect contact information from newsletter subscribers
  • Display SMS newsletter subscriptions

Conclusion on WooCommerce SMS Plugins

In conclusion, this article has covered the top nine WooCommerce SMS plugins, including both free and premium options. We’ve delved into the features and advantages of each plugin, helping you make an educated choice for your WordPress website.

For more tutorials and articles like this, be sure to visit the BetterStudio blog. Our blog offers a wealth of valuable resources and guides to help you optimize your WordPress site.

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Thank you for reading this article. If you have any questions or encounter any issues while implementing these WooCommerce SMS Plugins, please don’t hesitate to ask in the comments section below. We’re here to help and offer any additional assistance you may require.


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5 Best WooCommerce Frontend Manager Plugins

5 Best WooCommerce Shipping Plugins to Consider

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